Oldham Chronicle - Jobs


Patient Care Apprentice

Salary: £148.00 Per Week

Ref: 7683
Full Time
Location: Rochdale
Hours: 40

Rochdale Training

Inhealth Group provides diagnostics and healthcare solutions for NHS and private patients throughout UK and Ireland.

To support the patient’s journey through InHealth by being multi skilled in the administration process held within each PRC team

Duties to include:

  • Sort and scan patient referrals into the system and send to the appropriate department
  • Sort Multiples Patient Referrals in line with company process
  • Re scan of referrals from mail box as per company process
  • Supporting post room duties – i.e. sorting incoming and sending out post with supervision
  • Updates patient details in the in house system
  • Post out battery requests as per patient card
  • Complete and maintain transport spreadsheet
  • Appointment reminder calls
  • Take minutes of business meetings
  • Provide administration duties for meetings
  • Buddy new apprentices to the business
  • Manage Internal Email Boxes
  • Archive relevant documentation
  • Monthly status checks
  • Re type patient letters following the identification of errors and root causes of errors
  • Identify key learning or ways to improve process and present at 6 month review

Desired skills

  • Exceptional communication skills both written and verbal
  • Confident when faced with challenging/emotional situations
  • Ability to accept and act on constructive feedback
  • Close attention to detail
  • Good timekeeping

Personal qualities

  • Self-motivated, able to work without close supervision
  • Ability to multi task and manage a varied and demanding workload
  • Energy, drive and determination
  • Excellent punctuation and grammar is a necessity
  • Demonstrates a very positive, proactive approach
  • Responds and reacts positively to customer requests, both internal and external
  • Empathetic and cares about people
  • Conscientious
  • Professional at all times
  • Reliable and punctual
  • Resilient

Desired qualifications

  • GCSE A* - C in maths and English (or equivalents)

More Information

Contact: Nathan Finn
Rochdale Training
Fishwick Street
OL16 5NA
01706 631417

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