Manchester Mayor calls for taxi standards review

Greater Manchester Mayor Andy Burnham is spearheading a drive to help improve standards for local taxi and private hire customers.

He has asked people across Greater Manchester to give their views on a range of topics, from public safety to vehicle standards and driver knowledge.

The public’s feedback will be used to support the introduction of a common set of minimum standards, which all Greater Manchester authorities have committed to adopting when issuing taxi and private hire licences.

Participants will also be asked for comments on the potential for common taxi branding and livery so that locally licensed services are easily identifiable.

Mr Burnham is also calling on government to close a loophole in the law which currently allows private hire drivers to operate in Greater Manchester despite being licensed in other areas with less stringent standards.

The call for government action comes at a time when the taxi and private hire trade is becoming increasingly difficult to regulate. New technology and business models combined with outdated legislation are causing growing problems on the road.

Mr Burnham said: “Around 32 million trips are made in taxi and private hire vehicles in Greater Manchester every year and I want every one of those journeys to meet the same, high standard.

“Public safety needs to come first. But for a variety of reasons, the taxi and private hire trade is becoming increasingly problematic – not just locally but across the country.

“I’m calling on Government for an urgent regulatory review so we can tackle the growing problem of ‘out of town’ drivers – with lower driver and vehicle standards and no local knowledge – picking up fares in Greater Manchester.

“At best this means a poor customer experience – and at worst, it can mean real customer safety issues.

“I’m committed to supporting the local taxi and private hire trade by giving a voice to this growing national problem and calling on government to close this loophole in the law.”

Tameside Council is chairing the district council licensing group that has committed to adopting a set of common licensing standards.

A report outlining the proposed approach to the introduction of common minimum standards for taxis and private hire licensing is due to be considered by the Greater Manchester Combined Authority (GMCA) on Friday, July 27.

The new minimum taxi and private hire licensing standards for Greater Manchester would be reviewed regularly and could, in future, include criteria aimed at lowering emissions, once improved electric charging infrastructure is installed.

There are currently around 2,000 taxis and 11,000 private hire vehicles licensed by the ten Greater Manchester authorities.

Taxis are also known as black cabs, or Hackney carriages, and are often the London-style cabs. They can be flagged down on the street, at an authorised taxi rank or can be pre-booked.

A private hire vehicle can only be pre-booked through a private hire company, which might be over the phone or using an app.

Anyone who uses taxis or private hire services in Greater Manchester, or who wants to express an opinion, can do so at: www.tfgm.com/taxi-phv until Friday, August 31.

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