Don't risk losing your tax credit payments

Date published: 30 July 2018


People in Oldham are being warned not to miss the deadline to renew their tax credits.

HMRC says those who still need to do it can go online - but must do it before tomorrow (Tuesday).

Anyone who misses the deadline could risk having their payments stopped.

Angela MacDonald, HMRC's Director General of Customer Services, said: "We've improved our services so customers can renew their tax credits at a time that's convenient to them but the July 31 deadline is fast approaching.

"There is a wealth of support available at all times of the day and night from HMRC via GOV.UK, the app, or Alexa to help customers get their renewal right.

"I urge customers who have yet to renew their tax credits to do so as soon as possible, to avoid their payments being stopped."

Tax credits help working families with targeted financial support. 

This year, HMRC has also launched a customer-focused service via Amazon Alexa to help answer some of the most frequently asked questions about tax credits renewals. 

Customers with Amazon Alexa-enabled devices can ask Alexa to open HMRC and ask for direct links to information and renewals.

Last year 320,000 customers had their payments stopped or altered in the UK because they missed the deadline to inform HMRC of changes to their circumstances. 

These include changes to working hours, income and childcare costs.


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