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Russians blamed for holiday hell

Date published: 26 August 2014

TERRIFIED Chadderton family members were forced to book an emergency flight home only 24 hours into their holiday after being spat on, pushed and abused by Russian tourists.

Grace Simpson and Jameel Bismal took their six-year-old daughter Amber to Salou, Spain on July 19 after saving up for months.

But they had to flee on the first available flight home because after only a day in the resort Grace had been spat on and little Amber pushed by Russian holiday makers also staying at the Golden Donaire hotel. Nazi salutes were also directed at the horrified family.

Mr Bismal is of Pakistani heritage and feels he was victimised, both for both his ethnicity and that his family is British.

“As soon as we set foot in the hotel we didn’t feel safe. It was absolutely horrible, we were trapped there.

“We were the only British family there and they definitely targeted us. My daughter was pushed into a lift and shoved in the queue for food. I felt like there was nothing I could do but get my family out of there.

Mrs Simpson said: “It was terrifying. They were making Nazi salutes at us. Amber was so upset. She was looking forward to the holiday for months and didn’t really understand why we went home after a day.”

The couple is now complaining that Thomson failed to tell them they were travelling to a predominanly Russian area and that the hotel’s Thomson representative didn’t help them - even though they were clearly distressed.

Mr Simpson said: “We want to be reimbursed. We actually ended up spending more money than we wanted to on this holiday because we were advised to go there by Thomson. We are really disappointed, I would have expected a company as big as Thomson to do the right thing”.

A Thomson spokesperson said: “Thomson is sorry to hear about Miss Simpson and Mr Bismal’s experience. The holiday advisor did everything he could to assist.

“A change of hotel was offered but they chose to return to the UK and left before the holiday advisor could make alternative flight arrangements. The wellbeing of our customers is our number one priority at all times. This hotel remains a popular choice; 87 per cent of customers at the hotel rate their holiday as good or excellent.”

Comments

Nowt to do with your Pakistani heritage mate, I'm a white Englishman and have been affronted by 4 Russian cowards at once. Indoctrinated idiots.

Unfortunately there are a lot of Russians holidaying in Spain,Greece and most of the med now and they are rude and arrogant.Miss Simpson and her partner cannot blame Thomson for the behaviour of other holiday makers.
Thomson offered them a alternative hotel so sorry they should not be reimbursed.

@Bob Fully agreed. I've been to many parts of The Old Soviet Union states. Russians are aggressive no matter what your race, creed or religion. I got myself out of an attempted mugging in Eastern Ukraine the other week.

Never mind the holiday rep, weren't the police contacted?

Need to be careful of gross generalizations, folks. Pretty sure that not all Russians have such bad manners. As they say, good and bad in all nationalities.

We've recently been on holiday to an area that was mainly Russians and didn't have any problems. Such a shame that this family felt the need to flee their holiday resort.

@lgwatcher and did you also find Kazakhs some of the friendliest people you could ever hope to meet?

I have been to Spain lots of times & never had a problem their country is great unlike Turkey which is so uncivilized, those scumbags followed my 14 year old daughter all over the resort i will never go there again, i wish i could use stronger words lets just say they don't deserve to be in the EU they are so uncivilized who behaves like that seriously?

@Bob .... Ive never met any Kazakhs, so I can't offer an opinion. All I can say though, I've been travelling the world working for 25+ years and Russia and Ukraine are pretty dangerous on a Friday night if you are unlucky to get mixed in with a drunken mob, but then again, no more scarey than Yorkshire Street used to be. (Bob, met some fantastic Russians and Ukrainians too though ....)

Saddleworth's Finest, "Who behaves like that seriously?" You can not label everyone uncivilised purely from one experience. I have lived in Turkey, worked in Turkey and have many Turkish friends. OK you had a bad experience but don't tar everyone with the same brush. By the way you call the Brits civilised? Just back from Majorca. Complaints there from ex pats and locals about urinating in lifts, emptying of bowels in lifts, vomiting in the street and this was not about made up events in the Sun

Get used to it the Russian Bullies are everywhere now taking over many tourist resorts in the process - It will only get worse !

 

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