Service back to normal

Reporter: Richard Hooton
Date published: 26 April 2016


A FULL Metrolink service was running this morning.

The technical issue had meant that network control room staff were unable to monitor or effectively communicate with trams to control their movements.

Transport for Greater Manchester’s Metrolink Director, Peter Cushing, said: “I’d like to thank our customers for their patience and apologise to anyone affected by the network-wide issues.

Identified

“We worked extremely hard to communicate the disruption to passengers, getting messages out through our drivers, staff on the ground at stops, social and mainstream media and I’d like to thank bus and rail operators for their support.

“This disruption was unprecedented and having now identified the fault we’ll be working closely with the operator MRDL and the systems supplier to review what has happened and learn any lessons for the future.”