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Service Desk Advisor

Salary: £20k Neg DOE Per Year

Ref: TRFSDA
Permanent
Full Time
Location: Oldham


The Recruitment Fix Ltd

Receptionist/Service Desk Advisor

 

  • £20k Neg DOE
  • Fulltime 7.30am – 5pm Mon-Fri plus every other Saturday morning
  • Training and development
  • Varied duties in a busy environment
  • Offered on a temp – perm basis

 

Have you worked in a busy service desk environment? You will be supporting the team with customer queries, service booking and spares advice.  If you’re around Oldham and you are available for an immediate start; apply now!

 

The Job

  •  Liaising with clients and managing all service desk queries
  • Experience of car mechanics would be an advantage
  • Taking incoming sales queries from new and existing customers
  • Advising customers, both public and trade, on services offered
  • Identifying other leads that may lead to new business opportunities
  • Experienced mechanics who would be looking for a move into an office environment would be considered

Experience of fleet service and Mercedes would be a distinct advantage

About You

  • Experience of car mechanics would be a distinct advantage
  • Experience of working within a service desk role
  • Naturally, you’ll have worked within and customer focused environment
  • Able to work independently and as part of a team
  • Must have good PC skills, however full training will be given for their bespoke software
  • Confident communicator
  • Ability to assess situations and act accordingly and appropriately

The Company

  • Family owned and successful motor business
  • Friendly company culture
  • Treat their team very well

 

Next Steps

If you have experience required, apply with your CV to Janette Bolton at TRF Professional, a division of The Recruitment Fix Ltd.

 


Contact: Janette Bolton
The Recruitment Fix Ltd
Duke Street Business Centre
Duke Street
Littleborough
OL15 8DL

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