Morrisons introduces new measures to help those self isolating

Date published: 07 October 2020

Morrisons has launched a service aimed at ensuring customers who are self-isolating can get a delivery of food to their doorstep.

With coronavirus cases rising, Morrisons wants no customer to be left behind and the ‘doorstep delivery’ service will offer all customers who are self-isolating a next-day food delivery (from 10am-6pm). 

Customers simply have to ring the doorstep delivery service where they can choose the items for their emergency delivery.

The service was previously only available for elderly and clinically vulnerable people. 

Now anybody who is self-isolating can: 

Phone 0345 611 6111 and select option five. 

Choose from a items across the supermarket, guided by the telesales operator

Place the order and then the delivery is made the following day by a store colleague from their local store, often the store’s Community Champion, who is tasked with helping the community.

Pay for delivery on their doorstep via a mobile chip and pin device. The delivery charge is £4.50 (students £2). There is no delivery charge for elderly and vulnerable people.  

Students can also contact Morrisons on email:

Anna Lane, Morrisons Local Director, said: "This doorstep service will ensure that more people who can’t leave their home to go shopping will be able to get a delivery of affordable food.”

Morrisons will be delivering from more stores in order to extend the service across the country. 

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