Health pledge by NHS
Date published: 06 January 2010
A REGIONAL health body has promised patients in Oldham better healthcare in 2010.
NHS North-West has outlined five promises in a bid to create a world-leading health care system for residents across the region.
The organisation has promised to deliver quality care, personalised care, healthy lifestyle advice, community involvement and value for money.
Quality Care — people will be given a higher quality of clinical care, receive the most up to date treatment as part of their care and have a better experience as a patient.
Personalised Care — people will receive more treatment closer to home, receive care designed to fit their circumstances and experience seamless care when more than one organisation is involved in their treatment.
Involvement — people will be more involved in decisions made by NHS North-West.
Healthy Life — individuals will receive advice on the best diet, exercise and lifestyle matters, giving them the opportunity to live a longer and healthier life.
Value For Money — NHS North West have promised to maintain a healthy financial position and strive to be a top performer.
Mike Farrar, chief executive, NHS North-West, said: “We know from listening to patients and the public that they expect to see and feel clear benefits and improvements in their health services.
“That’s where our promises come in.
“They are our commitment to improving NHS services for everyone in the North-West.
“We will deliver these promises through a range of programmes, designed to tackle the key areas we all want to see improved.”
Visit the NHS North-West website on www.northwest.nhs.uk to find out how they are meeting these promises.