Taxis drive up standards

Date published: 21 June 2010


Taxi customers in Oldham are assured of good care after local drivers completed new qualifications.

Hackney carriage drivers from Oldham Borough Taxi Owners Association and Borough Taxis Ltd have taken their NVQ Level 2 Certificates in passenger transport. All passed and will be rewarded with a presentation evening and buffet supper at the Taj Palace restaurant in Oldham tomorrow night.

The new City and Guilds qualifications are for taxi drivers and chauffeurs and cover passenger health and safety, how to deal with difficult passengers and how to deliver high customer service.

It also covers the laws involved in driver and vehicle licensing and traffic legislation.

Fazal Rahim, chairman of Borough Taxis, said: “This is a new qualification and we are driving up the standards of professionalism among our members.

“All the drivers gained the NVQ Level 2 qualifications, which is a huge achievement not only for the individual but also for the taxi trade in Oldham and its taxi-using public.”

Members of Oldham Licensing Committee have also been invited to the event.