999 warning after increase in calls
Date published: 16 December 2014
AN unprecedented amount of calls has prompted the North-West Ambulance Service to remind the public only to dial 999 in real emergencies.
Almost 9,000 life-threatening or potentially life-threatening incidents were reported last week, up 9.4 per cent from the same time last year.
Calls to 999 increased by 2,152 calls across the week — an extra 307 per day.
The service is expecting the trend to continue over the winter period, a time in which calls traditionally rise due to cold weather and the festive party season.
Director of operations Derek Cartwright said: “The call volume we are currently experiencing is unprecedented. Because of this, those without life-threatening or potentially life-threatening conditions will find themselves waiting some time for an ambulance response or be advised to seek alternatives.”
In non-urgent and non life-threatening situations the public should attend A&E, speak to a pharmacist, visit their GP or go to an NHS walk-in centre.
The rise in calls is not unique to the North-West and has been replicated across the country.
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