North West Ambulance Service sets out ambition to be the best in the UK
Date published: 28 October 2019
Daren and Peter at the strategy event
North West Ambulance Service (NWAS) has outlined its plans to become the best ambulance service in the UK over the next five years by delivering the right care, at the right time, in the right place; every time.
In an updated strategy for 2019-2024, NWAS identifies eight areas of focus which have become the trust’s priorities, integrated urgent and emergency care, quality, digital, workforce, stakeholder relationships,infrastructure, environment, and business and commercial development.
As the only provider organisation that covers the whole region 365 days of the year, 24/7, NWAS has a central role to play in the development and improvement of urgent and emergency care services across the North West.
The importance of this is outlined in the recently published NHS Long Term plan which describes how the NHS will move to a new service model in which patients get better support and properly joined-up care at the right time in the right care setting.
This will require collaboration with other healthcare services to make the most of opportunities to treat more patients by telephone, at scene and in community settings, reducing unnecessary journeys to hospital - a better outcome for patients and the whole of the NHS system.
At a recent launch event, NWAS Chief Executive Daren Mochrie explained more about the plans for the future to NWAS colleagues and representatives from partner healthcare organisations across the region.
Daren said, “Patients are at the heart of everything we do and this strategy is all about us developing as an ambulance service and integrated urgent and emergency care organisation, embracing digital technology, and playing our role in the wider healthcare system to make sure patients get the right care for their needs.
"This includes continuing to enhance our readiness in emergency preparedness and response.
“We can’t achieve our vision without our people - that’s why one of our priorities is around workforce and engaging and empowering our staff and volunteers to develop, adapt and embrace new ways of delivering the right care.
“We have a real opportunity to shape the future healthcare system for the North West and to make NWAS an even greater place to work than it is today. We’re looking forward to what the future holds for the organisation.”
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